How We Work Together:
Individual & Couple Coaching

Coaching is a space of mutual respect. We are equal partners in this process.
This overview is here to support our work — and to make sure expectations are clear and fair to both of us.
  • How we start our coaching work together

    We always start with a free 30-45-minute online consultation where you explain me your problem, wish or request and I will explain you how I work and how I can help you.

    If we decide to work, I always offer a starter package with discounted price so you feel more secured in order you change your mind. During these sessions you will clearly see if you like to work with me and validate the progress we are going to have.

    For Individual coaching it's package of 5 sessions and after these sessions I propose 10 or 5-session package depending to the quantity of work we are planning to do.
    Single sessions are available with higher price then if included in the package.

    For Couple coaching we start with starter 3-sessions package (each 2 hours) where the main part of diagnostic is done. Then we also continue with a 5 or 10-session package, usually 90 minutes each. We create a common group in WhatsApp or Telegram for coach and both partners so communication will be done with all of us at the same time.

    Single sessions are available with higher price then if included in the package.
  • Diagnostic & Progress

    In Individual coaching 5 tests are used for diagnostics to be completed before we start our first session -
    • Big Five Personality Test (required) - read more about it here
    • Metacognitive Program Questionnaire (required) - read about metaprograms here
    • JobEQ (optional, for additional 60chf) - read about it here
    • Beck Depression Inventory (required)
    • Beck Anxiety Inventory (optional)
    • Quality of Life from the World Health Organization (optional)
    During the 1st or 2nd session I explain you the results of the tests which might effect the planning of our work.
    Around the 15th session, we repeat them to track your progress. We also regularly review our goals and adjust them if needed.

    In Couple coaching, before our first session I will ask that you and your partner fill in a questionary which consist of 25 questions. Full answers are highly appreciated as it will allow us to save time during session for my clarification questions.

    Couple define a shared goal and each partner decide his/her individual goals.
    Individual goals may not necessarily match — for example, one may want to stay, the other to separate — and that’s okay.
    As long as both partners are willing to explore honestly, coaching will be helpful.
  • Sessions Format

    For Individual coaching sessions are 50–60 minutes, held online via Zoom on weekly basis.
    After the main work is done, we may switch to a supportive rhythm (e.g., biweekly or monthly).

    For Couple coaching sessions are 90-120 minutes, also held online via Zoom.
    In the beginning, sessions are weekly. Later, we may move to monthly support sessions.
    Both partners should be in the same space with one camera. Joining from different locations is accepted occasionally, but it’s not become standard process.

    Recording of the sessions is done upon your permission and used by me to review and analyze our sessions.
    In case the I need to use the session for supervision or any certification purposes, I will ask your permission before.

    Sessions are offered in English and Russian.
    I also speak French and Italian, which may help, but not enough to hold a full session in those languages.

    Coach and client are both responsible for having a stable connection and working setup.
    If something goes wrong, we reschedule together.
    If connection problems keep repeating, probably online coaching might not be possible.
  • Booking Time

    For Individual & Couple coaching you can fix a regular weekly time directly with me or use my YouCanBookMe calendar for flexible booking.
    Weekend sessions are available, but may occasionally be moved according the my personal schedule.
  • Payment and Sessions Cancellations

    Payment is made before we start our work (individual session or package).
    I accept Stripe or Bank Transfer via QR code or bank details (Switzerland).
    Packages have no expiry date.

    You can cancel or reschedule your booked session up to 24 hours in advance.
    Later cancellations count as completed unless there’s an emergency.
    If a session is canceled by me less then 24 hours in advance, I will offer you an additional free session on the top of the package.
  • Money Return Garantee

    In case you wants to stop the work before all sessions from the package are used, I guarantee the return of remaining money. With respect to our work together the final paid session should took place to conclude the work and understand your reasons.
  • Responsibility and Roles

    My role is to support, guide, structure, and use all my professional knowledge to help you to achieve your objectives.
    Your role is to engage in the process and apply you time and resource to achieve the desirable change.
    Coaching is a collaboration — but real change happens in your life, between sessions.
  • Confidentiality

    Everything we discuss stays confidential.
    If there's risk of harm or criminal activity, I may be required to act.
    With your consent, I may use anonymized case material for supervision or certification.
  • Individual Session for partners during couple coaching period

    Individual sessions may be done with each partner to help the process in couple coaching.
    Both partners are aware of these individual session, but the content remains confidential.
    These sessions are limited and discussed case by case.
  • Between Sessions

    You can contact me via WhatsApp or Telegram for brief support — about tasks, questions, or strong emotional moments with respect to both of us.
If you have other questions which are not covered under on this page, don't hesitate to write me on contact@mindyourmindcoach.com or leave your request in the form below.